Breakage Free Shipping
Every one of our products is special in different ways, so this is why breakage free shipping is of upmost importance to us.
We know buying ceramic products online can sometimes be scary with the perceived risk of breakage during transit, so this is why we thought it would be helpful to include this section to eliminate some of those concerns.
There are a few things we do with fragile items to ensure they arrive with you safely:
1) All fragile products are wrapped heavily in Bubblewrap (up-cycled);
2) We always try to ship in the smallest possible thick wall cardboard boxes (recyclable) to avoid any products moving around during transit;
3) Additional paper dunnage (recyclable) is used to pack all orders.
All of our deliveries are processed on the same day (if ordered before 5pm) or the next working day.
Every order is provided with in-depth tracking so you can follow your delivery all the way to your door!
Delivery times and prices do vary, and we are fully transparent with this. All prices can be found at checkout before any purchase has been made.
As a guide, standard domestic UK delivery will take between 2 and 3 business days, at a cost of £2.99
FREE 24hr Express Delivery is available to UK customers who spend over £30 with us (just select at checkout).
As a guide, standard domestic US delivery will take between 5 and 7 business days, at a cost of $12.
If you spend $60 with us, you will qualify for our FREE US delivery.
Thanks for reading.